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SDB:Unable to Boot from the DVD

Şuraya atla: kullan, ara


Version: 8.0

Symptom

When you try to install SuSE Linux 8.0 from the DVD, it cannot be read. Furthermore, a low sound can be heard as the drive reads the DVD. Other operating systems do not correctly detect the DVD, which is mistaken for an audio CD. Although this problem occurs mainly in connection with Pioneer DVD drives, other drives seem to be affected, too.

Cause

Unfortunately, the exact cause has not been determined yet.

The drives known to be affected so far are:

IDE drives:
- Acer DVP 1640A 16x DVD-ROM
- HITACHI DVD-RAM GF-2000, ATAPI CD/DVD-ROM drive, Firmware: D006
- LG DVD-ROM DRD-8120B, Firmware 1.04
- LG DVD-ROM DRD-8160B, Firmware 1.01
- Matshita UJDA710 CD-RW/DVD DVD 8x, CD 24x, CD-R 8x, CD-RW
which is a component, among others, of
Toshiba Notebook 3000-214
Gericom, 1st supersonic GPRS
- Pioneer DVD-ROM ATAPI Model DVD 103S 012   ATAPI CD/DVD-ROM drive
- Pioneer DVD-ROM ATAPI Model DVD-104S 020,  ATAPI CD/DVD-ROM drive
- Pioneer DVD-ROM ATAPI Model DVD-105S 011,  ATAPI CD/DVD-ROM drive
- Pioneer DVD-ROM ATAPI Model DVD-105S 012,  ATAPI CD/DVD-ROM drive
- Pioneer DVD-ROM ATAPI Model DVD-105S 013,  ATAPI CD/DVD-ROM drive
- Pioneer DVD-ROM ATAPI Model DVD-106S 0109  ATAPI CD/DVD-ROM drive
- Pioneer DVD-ROM ATAPI Model DVD-106S 010,  ATAPI CD/DVD-ROM drive
- Pioneer DVD-ROM ATAPI Model DVD-106S 011,  ATAPI CD/DVD-ROM drive
- Pioneer DVD-ROM ATAPI Model DVD-114  0124, ATAPI CD/DVD-ROM drive
- Pioneer DVD-ROM ATAPI Model DVD-114  0206, ATAPI CD/DVD-ROM drive
- Pioneer DVD-ROM ATAPI Model DVD-115  0111, ATAPI CD/DVD-ROM drive
- Pioneer DVD-ROM ATAPI Model DVD-115  0122, ATAPI CD/DVD-ROM drive
- Pioneer DVD-ROM ATAPI Model DVD-115  0127, ATAPI CD/DVD-ROM drive
- Pioneer DVD-ROM ATAPI Model DVD-115  0132, ATAPI CD/DVD-ROM drive
- Pioneer DVD-ROM ATAPI Model DVD-115  0133, ATAPI CD/DVD-ROM drive
- Pioneer DVD-ROM ATAPI Model DVD-116  0107, ATAPI CD/DVD-ROM drive
- Pioneer DVD-ROM ATAPI Model DVD-116  0109, ATAPI CD/DVD-ROM drive
- Pioneer DVD-ROM ATAPI Model DVD-500M 010,  ATAPI CD/DVD-ROM drive
- Pioneer DVD-RW DVR-103, ATAPI CD/DVD-ROM drive
- Toshiba DVD-ROM ATAPI MODELL SD-C2502 1008 ATAPI CD/DVD-ROM drive
  which is a component of the Toshiba laptop Satellite S1800-814
SCSI drives:
Pioneer DVD-ROM DVD305-SCSI DVD/CDrom-Device Rev:100
Pioneer model: DVD-ROM DVD-305   Rev: 1.03

You can find out whether you have one of these drives or a Pioneer DVD drive by means of the file /var/log/boot.msg. Proceed as follows:

  1. Start the rescue system from the first SuSE Linux 8.0 CD-ROM (option "Rescue System" in the start menu).
  2. Select your keyboard layout.
  3. Log in as root.
  4. Search for a Pioneer drive in the file /var/log/boot.msg with grep DVD /var/log/boot.msg

If a drive not in the list above is found, send the output to the e-mail address:

swessels@suse.de

Please specify "SDB-wessels_pioneerdvd" as the subject. If possible, also enclose the output of hwinfo --cdrom to provide us with more information about your DVD/CD-ROM drive.

Solution

According to the messages received so far, it is possible to install from the following drives:

Pioneer DVD-ROM ATAPIModel DVD-104S 012, ATAPI CD/DVD-ROM
Pioneer DVD-ROM ATAPIModel DVD-106S 012, ATAPI CD/DVD-ROM
Pioneer Model: DVD-ROM DVD-303R  Rev: 2.00
Pioneer Model: DVD-ROM DVD-303   Rev: 1.10
Pioneer Model: DVD-ROM DVD-305   Rev: 1.05

Also according to the received information, a firmware update to the latest version solves the problem for the listed drives. The respective firmware for your drive can be downloaded from http://www2.pioneer-eur.com/pioneer/support_software.jsp?category=support/software

Attention: Follow the update instructions very carefully! Firmware updates are at your own risk. SuSE is not liable if your hardware is damaged during the update procedure. Also consider that a firmware update cannot be undone.

We recommend using the CDs for installation until we can provide a suitable solution. <keyword>pioneer,dvd,installation,start,yast2,lilo,boot,cdrom,80</keyword>