SDB:Collecting TV Card Information
Version: 1.0 -
Situation
You would like to submit information on your tv card an its configuration to the SuSE Advanced Support Service.
Procedure
- Start your Linux system.
- Log in as a user and start your desktop.
- In KDE, press the key combination ALT+F2.
- Enter "xterm" in the box.
- Click on "Execute".
- A new window will pop up; enter the command "su".
- Now enter the root password.
- Enter the command "cd /tmp".
Now enter the following commands:
lspci -v > info.txt
lspci -n >> info.txt
lsmod >> info.txt
procinfo >> info.txt
cat /etc/modules.conf >> info.txt
In this way you have created the file /tmp/info.txt. This file contains the information on tv card. Please send the contents of this text file in ASCII format to support@suse.de. Do not use any encoded attachments! Please enclose your registration code. Wait for the confirmation that your e-mail has been received, then call the SuSE Advanced Support Service. You will find information on telephone numbers and prices under the following URL: http://www.suse.co.uk/uk/private/support/inst_support/advanced.html. <keyword>0190,tvcard,support,information</keyword>