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SDB:Collecting Modem Information

Şuraya atla: kullan, ara

Version: 1.0 -


You would like to submit information on your modem to the SuSE Advanced Support Service.


Please proceed as follows:

  1. Start your Linux system.
  2. Log in as a user and start your desktop.
  3. In KDE, press the key combination ALT+F2.
  4. Enter "xterm" in the box.
  5. Click on "Execute".
  6. A new window will pop up; enter the command "su".
  7. Now enter the root password.
  8. Enter the command "cd /tmp".

Enter the following commands:

wvdialconf /dev/null > info.txt
lspci -v >> info.txt
lspci -n >> info.txt
modprobe isa-pnp
cat /proc/isapnp >> info.txt
setserial -ag /dev/ttyS? >> info.txt
cat /proc/bus/usb/devices >> info.txt
lsmod >> info.txt

In this way you have created the file /tmp/info.txt. This file contains the information on your modem. Please send the contents of this text file in ASCII format to Do not use any encoded attachments! Please enclose your registration code. Wait for the confirmation that your e-mail has been received, then call the SuSE Advanced Support Service You will find information on telephone numbers and prices under the following URL: <keyword>0190,modem,support,information</keyword>