SDB:Collecting Information on the PCMCIA Configuration

Version: 1.0 -

Situation

You would like to submit information on your PCMCIA configuration to the SuSE Advanced Support Service.

Procedure

Please proceed as follows:

Start your Linux system.
Log in as a user and start your desktop.
In KDE, press the key combination ALT+F2.
Enter "xterm" in the box.
Click on "Execute".
A new window will pop up; enter the command "su".
Now enter the root password.
Enter the command "cd /tmp".
Open a second window in the same manner.

Enter the following command in window 1:

tail -f /var/log/messages >info.txt

Now enter the following command in window 2:

rcpcmcia restart

Insert your PCMCIA card and wait for the beep.

Go to window 1 and terminate with CTRL-C.

Enter the following additional commands in window 2:

echo "---lsmod---"  >> info.txt
lsmod  >> info.txt
echo "---cardctl ident---"  >> info.txt
cardctl ident >> info.txt
echo "---probe -m---"  >> info.txt
probe -m >> info.txt
echo "---rpm -q pcmcia---"  >> info.txt
rpm -q pcmcia >> info.txt
echo "---lspci -v---"  >> info.txt
lspci -v >> info.txt
echo "---procinfo---"  >> info.txt
procinfo >> info.txt
echo "---/proc/ioports---"  >> info.txt
cat /proc/ioports >> info.txt

For versions up to 7.2:

echo "---/etc/rc.config---"  >> info.txt
cat /etc/rc.config >> info.txt

For versions from 7.3:

echo "---/etc/rc.config.d/pcmcia.rc.config---"  >> info.txt
cat /etc/rc.config.d/pcmcia.rc.config >> info.txt

Please indicate the laptop model.

In this way you have created the file /tmp/info.txt. This file contains the information on your PCMCIA system. Please send the contents of this text file in ASCII format to support@suse.de. Do not use any encoded attachments! Please enclose your registration code. Wait for the confirmation that your e-mail has been received, then call the SuSE Advanced Support Service. The phone numbers can be found here: http://www.suse.co.uk/uk/private/support/inst_support/advanced.html. <keyword>0190,support,pcmcia,information</keyword>