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SDB:Collecting Information on the Mail Configuration for the Advanced Support Services

Şuraya atla: kullan, ara


Version: 8.0

Situation

From SuSE Linux 8.0 on, we provide you assistance for the configuration of the e-mail access by way of YaST2 (configuration of Sendmail/Postfix and Fetchmail) within the scope of our Advanced Support Service.
In this context, you would like to submit information on your e-mail configuration to the SuSE Advanced Support Service.

Procedure

Please proceed as follows:

  1. Start your Linux system.
  2. Log in as a user and start your desktop.
  3. In KDE, press the key combination ALT+F2.
  4. Enter "xterm" in the box.
  5. Click on "Execute".
  6. A new window will pop up; enter the command "su -".
  7. Now enter the root password.
  8. Enter the command "cd /tmp".

Enter the following commands:

rpm -V sendmail > info.txt 2>&1
rpm -V postfix >> info.txt 2>&1
rpm -V amavis-sendmail >> info.txt 2>&1
rpm -V amavis-postfix >> info.txt 2>&1
cat -n /etc/aliases >> info.txt 2>&1
cat -n /etc/sysconfig/sendmail >> info.txt 2>&1
cat -n /etc/mail/virtusertable >> info.txt 2>&1
cat -n /etc/mail/genericstable >> info.txt 2>&1
cat -n /etc/sysconfig/postfix >> info.txt 2>&1
cat -n /etc/postfix/virtual >> info.txt 2>&1
cat -n /etc/postfix/sender_canonical >> info.txt 2>&1
cat -n /etc/fetchmailrc >> info.txt 2>&1
grep poll.tcpip /var/log/messages >> info.txt

In this way you have created the file /tmp/info.txt. In case you use a different operating system for sending e-mails, you can copy this file on a DOS formatted floppy disk with the following command:

mcopy /tmp/info.txt a:

You can check the floppy disk content with the command:

mdir a:

The file /tmp/info.txt contains information on your boot configuration. Please send the contents of this text file in ASCII format to support@suse.de. Do not use any encoded attachments! Please enclose your registration code. Wait for the confirmation that your e-mail has been received,then call the SuSE Advanced Support Service for Basic Administration and LAN.

The respective telephone numbers and fees can be found here. <keyword>mail,sendmail,postfix,0190</keyword>